FAQs

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How long as Altex Been in Business?

Established in 1980,
Altex has expanded from one retail location in San Antonio, TX to eight locations across Texas

How Soon Will My Order Be Shipped?

Orders placed Monday–Friday before 3:00 pm (Central Standard Time) are
usually shipped out the same day. Delivery of merchandise will depend on
the selected method of delivery, and product availability.

Can Altex Ship To an APO/FPO?

Yes, Altex is proud to support the men and women in the military service
and the diplomatic personnel that work hard for us overseas. Processing
time for APO/FPO shipments can vary by up to 4 days

Does Altex Accept International Orders?

Yes, at Altex we welcome International Orders. Most International Orders
must be paid using wire transfer as the payment method. Credit Cards
will be accepted on a case by case basis. Prices are in US dollars. All
fees and duties associated with orders will not be included in the
shipping but will be due to the local customs agency in order to receive
the product. Upon placing the order Altex Electronics, Ltd. will
respond with the Routing number for the Wire Transfer.